Shipping Policy
Domestic (Japan)
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Dispatch: Morning orders are shipped the same day, except on Sundays and holidays.
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Cost: FREE
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Carrier: Yamato Nekopos (Tracking included)
International
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Dispatch: Orders are shipped within 3 business days.
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Carrier: Japan Post EMS.
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Tracking: Available for most destinations. Once the package leaves Japan, tracking will be handled by your local postal service.
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Customs & Duties: International customers are solely responsible for any customs duties, taxes, or import fees levied by the destination country.
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Service Availability: Please check Service availability by country.
Rates (EMS) & Estimated Shipping Times
※ Delivery times may vary according to the transport, customs, and handling in the destination area.
China, Korea and Taiwan: ¥1,300 Japanese Yen
China(Beijing): 5 days, South Korea(Seoul): 3 days, Taiwan: 2 days
Asia (excluding China, South Korea, Taiwan): ¥1,710 Japanese Yen
India: 8 days, Indonesia: 8 days, Singapore: 2 days, Sri Lanka: 14 days, Thailand: 3 days, Pakistan: 9 days, Philippines: 12 days, Vietnam: 3 days, Hong Kong: 3 days, Malaysia: 4 days, Macao, Mongolia
Oceania, Canada, Mexico, Middle East, Europe: ¥2,830 Japanese Yen
Australia(Capital Territory): 8 days, New Zealand: 9 days, Canada: 6 days, Mexico: 11 days, United Arab Emirates: 9 days, Israel: 17 days, Oman, Lebanon: 12 days, Ireland, Italy: 9 days, Ukraine, United Kingdom: 5 days, Austria: 9 days, Netherlands: 8 days, Greece, Switzerland: 7 days, Sweden: 10 days, Spain: 10 days, Slovakia, Czech, Denmark: 8 days, Germany: 5 days, Norway, Hungary: 12 days, Finland: 6 days, France: 6 days, Belgium: 8 days, Poland: 10 days, Portugal,
U.S. (including Guam and other U.S. territories): ¥3,510 Japanese Yen
Temporary Suspension of Acceptance of Mail to the United States Due to Changes in U.S. Customs and Regulations
Central and South America (excluding Mexico), Africa: ¥3,240 Japanese Yen
Argentina: 14 days, Colombia, Egypt: 8 days, Mauritius, South Africa